"Like a graveyard...

Date: Fri, 04 Feb 2005 11:54:05 -0500 (EST)
From: Daniel Reed <n@ml.org>
Subject: [naim-users-1184] Re: Fw: AIM Account suspended! (fwd)
In-reply-to: <pine.lnx.4.55.0501211405530.1408@narnia.n.ml.org>
To: naim-announce@n.ml.org
Cc: naim-users@n.ml.org, naim-technical@n.ml.org
Reply-to: naim-users@n.ml.org
On 2005-01-21T14:24-0500, Daniel Reed wrote:
) A number of naim users have reported issues connecting to AIM using screen
) names used primarily by naim. These users report issues connecting to AIM
) using any client after the outage occurs, however.
...
) "Lost Password". If doing this does not make your account available, or if
) your account becomes unavailable again in the future, please mail me
) privately at <n@ml.org> listing your screen name, when you first noticed the
) outage, and any steps you have taken to recover access. AOL suggests
) creating a new screen name for use while the outage is being investigated.

This is all still valid, and ongoing. In the past 24 hours I have received
10 new reports of accounts being blocked.

If you have experienced any irregularity in the access to your account,
please send me a private mail (<n@ml.org>) listing all affected screen names
and the nature of the irregularity. The most typical scenario seems to be:

1. User is logged off unceremoniously; naim reports "Server disconnected".
2. User is unable to log back on; naim reports "Unable to connect to TOC:
Invalid username or password."
3. User is able to use the password reset form at http://www.aim.com/ to
reset their password once. A random string of numbers is sent to them via
email and the user is able to sign back on to AIM using this password.
4. Approximately 10 hours later, user is logged off again; naim again
reports "Server disconnected".
5. User is unable to use the password reset form; web site reports AOL is
"currenly unable to process your password request".

--
Daniel Reed <n@ml.org> http://people.redhat.com/djr/ http://naim.n.ml.org/
A democracy is a sheep and two wolves deciding on what to have for
lunch. Freedom is a well armed sheep contesting the results of the
decision. -- Benjamin Franklin