I find the trick is not necessarily managing concerns as much as managing expectations. Always make sure the person is crystal clear about what they are expecting from you and not assuming certain things (especially if it's something that involves privacy and discretion; I always ask that people spell that one out...). We are all human and prone to honest mistakes.
Moreover, ensure you are taking care of yourself first, otherwise you will be in no condition to assist those who's concerns you are addressing.
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branchandroot
(no subject)
Date: 2007-05-04 07:28 pm (UTC)Moreover, ensure you are taking care of yourself first, otherwise you will be in no condition to assist those who's concerns you are addressing.